Wednesday April 24, 2024

Self-induced Crisis

There is little doubt pharmaceutical companies are sparking self-induced crises in their drug pricing policies.  The latest uproar is over the EpiPen used by people with peanut and other severe allergies.  The ingredients in the pen cost $10 but Mylan is selling the pens in packs of two for $600.  The company has tried to justify its […]

Unusual Crisis

The communications director for the Disney Grand Floridian Resort and Spa must have been shocked by the news that a two-year-old boy was attacked by an alligator on the property and dragged to his death in a lagoon.  How does one prepare for an unusual crisis such as this?  The family assumed, as they should […]

Worst Kind Of Crisis

A restaurateur’s nightmare is poisoning people who eat his food.  Even worse is the inability to find out what caused it.  Add to that a failure of the logistics chain that delivers ingredients to make sure foodstuffs are not contaminated.  All three crises are underway at the restaurant chain, Chipotle.  It can’t get a break.  The poison […]

Crisis In The Making?

Just as liberalization laws are passing to allow people to smoke marijuana, scientific studies are indicating that some types might be harmful to the brain.  They are cannabis crossbred to produce higher levels of THC, the chemical that causes euphoric effects.  However, science is a step behind the law.  There is no clear link yet between THC […]

Crisis Of Reputation

A company that can’t get its numbers right has a fundamental crisis of reputation.  Consider Toshiba.  It has delayed its annual results a second time because it continues to find more errors in accounting.  One asks what kind of company is it that has to do that.  It is clear now that Toshiba had been […]

Slow-motion Crisis

The Greek debt default negotiations have been interesting to watch.  Greek politicians have taken the position of “Save me or I’ll cut my throat.”  They are demanding debt relief without any more changes to the country’s budget structure.  As European negotiators have tired of  telling them, that is not possible because the country cannot turn […]

Crisis

Sometimes, even though you think you have done everything right, something goes terribly wrong.  Consider this case. A total of 179 patients at a Los Angeles medical center have been exposed to deadly bacteria because an endoscope wasn’t properly sterilized.  The hospital insists that if followed manufacturer’s guidelines.  Still, patients were infected.  There isn’t much […]

Developing Crisis

According to a recent study, the average cost of the development of a new drug has risen to $2.6 billion.  This represents a 145 percent increase over the results of a similar study conducted in 2003.  It also is a number that will sink the pharmaceutical industry unless it finds better, faster and less expensive […]

The Lingering Crisis

There is a special stress for communicators in a crisis that won’t resolve.  It drags on from day to day without resolution, without facts to explain what happened, without information for those affected.  This is the case with Malaysia Airlines.  It is no closer to finding its missing plane today than it was six days […]

Long-term Crisis

Coca-Cola’s sales are falling in the US as people cut back on sugar and fructose in drinks.  Coke can fight the trend or find other avenues to grow.  Either way, it faces a long-term challenge to grow revenues to replace what it is losing in soft drinks.  The company’s problem is a long-term crisis, one […]