Saturday April 27, 2024

A Potential PR Disaster

Here is a PR disaster in the making for medical device companies.  It turns out that equipment makers have done little or nothing to secure the software used in their machines.  This means any astute hacker can intercept and change the data or put a virus into a machine that causes it to malfunction.  So far, […]

A Fundamental Failure

For a country to join the front rank of world societies, it needs infrastructure — roads, sewers, power, water, housing.  India has lagged in these areas, and the power failure across the  the northern part of the country is a reminder of how far it has to go.  A government’s fundamental civic duty is to […]

Marketing Paradox: Going Against The Norm

“If you want something you’ve never had, then you’ve got to do something you’ve never done.” — Drina Reed This quote is Pinterest porn but, in marketing, it can also be a bit of a paradox. When an industry succeeds moving in one direction, it can be hard to justify diverting from their path. Yet […]

When A Creator Disavows His Work

What is the PR impact of a creator disavowing the thing he made?  This question arose from Sandy Weill’s statement that big banks should be broken up.  Weill was the architect of the largest financial supermarket ever assembled.  He was a deal maker and operational genius.  When he left Citigroup, it slumped and hasn’t recovered […]

When The CEO Steps In It

Usually CEOs are cautious about what they say because they know the impact of their words — but not always.  Here is a case in which a CEO made himself look dumb and he should have known better.  One doesn’t speak for another company, especially if one hasn’t consulted with that company first.  Why do CEOs […]

Inevitable

There is a truism about consumer electronics.  Inevitably, the company on top with the strongest brand positioning will fall.  It might not be today, tomorrow or next year, but it will happen.  Innovation is relentless and sooner or later, a company will miss the next wave.  Apple has been on top for some time, but […]

Hitting ‘Em Where It Hurts

The $60 million fine against Penn State is a statement as much as punishment.  People relate to monetary damages more than prohibitions from post-season games and voiding of victories.    The NCAA is saying loudly that what happened at the university was corruption at its worst, that winning at all costs is not what sports programs […]

Listen to the Brave Ad World Podcast

                                                      Taylor Wiegert’s Brave Ad World blog and podcast are great sources to add to your list of go to content. Awhile back, he invited me to join the Brave Ad […]

Handling A Horror

Warner Brothers acted swiftly and well in response to the Aurora Colorado massacre during the premier of The Dark Knight Rises.  It canceled grand openings in Europe.  It refused to report official figures for the first weekend.  There is no way to blame the company for the action of one mad person, and there is […]

What Is Business’ Responsibility?

This essay raises the question of business and society and points out that business does not have a direct responsibility for the welfare of a society in which it works.  A business is beholden to customers and stakeholders.  If society’s needs happen to intersect with a business’ purpose, all the better.  If it doesn’t, companies […]