It is less of a problem in the US but in other countries, there are businesses that are corrupt through and through. The idea that one must guard the reputation of the corporation is foreign to its managers and leaders. The company is there for boodling and personal aggrandizement. What customers think is not the issue. […]
Posted on March 14th, 2014 by admin
Filed under: Uncategorized | 192 Comments »
For three years, Goldman Sachs has been embarrassed by a person who was posting comments heard in its elevators. Except, the person wasn’t in Goldman’s elevators nor was the person in Goldman. He is an impostor. Goldman was victimized not by a rogue employee but by someone who has never worked for the firm. While […]
Posted on February 26th, 2014 by admin
Filed under: Uncategorized | 170 Comments »
What is a reputation worth in the financial industry? Billions. That is what an insider-trading scandal is costing SAC Capital Advisors LP. It is not the first nor the last firm from which investors have fled. It will happen again because there will always be people who take shortcuts in pursuit of profit. The sad […]
Posted on June 3rd, 2013 by admin
Filed under: Uncategorized | 188 Comments »
The board of JP Morgan Chase & Co. is considering whether to release an internal investigation that faults Jamie Dimon’s oversight of a division that lost $6.2 billion on bad trades. If it does, it will be another ding to the reputation Dimon had of being the best bank CEO in the US. Dimon might […]
Posted on January 14th, 2013 by admin
Filed under: Uncategorized | 184 Comments »
The question facing Herbalife’s shareholders is who do you believe? The hedge fund manager shorting the company’s stock, the hedge fund manager supporting it or the CEO defending its reputation? Herbalife is in the position of fighting for its existence with forces lined up on both sides. Shareholders are caught in the middle. If […]
Posted on January 11th, 2013 by admin
Filed under: Uncategorized | 409 Comments »
Amazon had troubles with its cloud storage on Christmas day and fouled Netflix’s movie delivery. That damaged not only Amazon but also Netflix. Consumers don’t care who is at fault. They want movies. That Netflix couldn’t provide them until late that evening wasn’t good enough. It has been a hard lesson for high-tech companies that […]
Posted on December 27th, 2012 by admin
Filed under: Uncategorized | 191 Comments »
PR practitioners talked constantly about reputation, the need to build it and most importantly, protect it. Sometimes it is difficult to point to the results of a lost reputation but the case of Lance Armstrong is textbook. Here is an athlete whose arc has been stunning in both rise and fall. From a near death […]
Posted on October 18th, 2012 by admin
Filed under: Uncategorized | 901 Comments »
So, your CEO gets a little tipsy one night and is pulled over for DUI. Suddenly his mug shot is all over the internet. Try as you might, you can’t get it off all the sites that are carrying it. That is the subject of this story. The internet has turned into public shaming and […]
Posted on October 9th, 2012 by admin
Filed under: Uncategorized | 172 Comments »
Libyans have come close to destroying any reputation they might have had after liberating the country. The unprovoked attack on the American ambassador was heinous, and the “just cause” flimsy. The ambassador had nothing to do with a film that might insult the memory of the prophet Muhammad. It is doubtful that any rioters have […]
Posted on September 13th, 2012 by admin
Filed under: Uncategorized | 189 Comments »
Nearly lost among the hoopla of the Supreme Court health care decision yesterday was the news that JP Morgan’s trading loss had doubled, possibly tripled. Apparently, unwinding the bad trades is taking longer than expected. So now, CEO Jamie Dimon has more explaining to do to shareholders and possibly, Congress again. It is humbling for […]
Posted on June 29th, 2012 by admin
Filed under: Uncategorized | 445 Comments »
