TurboTax is making a name for itself, and it is not good.  According to this article, the company is tricking members of the military service into paying for filing their taxes although it is supposed to be free.  If true, the company deserves a poor reputation.  Why do corporations persist in the internet age in trying to cheat customers?  They can’t away with it for long and when discovered, they have explaining to do.  The explanations usually ring hollow.  In TurboTax’s case, the company has to reveal why it buried the free page beneath others, and why it intentionally diverted customers to pages with for-pay services.  The company says it stands by its dedication to the military soldiers, sailors and marines.  If it does, it seems to have an odd way of showing it.

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